Privacy policy
This privacy policy explains how beautyscout processes personal data. Processing is carried out in line with the Swiss Data Protection Act (revDSG) and, where applicable, the EU General Data Protection Regulation (DSGVO).
1. Responsible body
beautyscout GmbH
Bahnhofstrasse 1, 8001 Zürich, Switzerland
Email: info@beautyscout.ch
2. Which data we process
Depending on use, we process the following data:
- Account/salon data: When registering a salon: name, email, salon details, opening hours, services.
- Booking data: When clients book an appointment: name, email and appointment details. This data belongs to the respective salon; beautyscout processes it on their behalf.
- Contact data: When you write to us by email, we process the information provided in order to answer your enquiry.
- Technical data: Server log files (e. g. IP address, time, page accessed) to ensure operation and security.
3. Purpose of processing
We process data in order to provide the service (appointment booking, calendar, client records), send confirmation and cancellation emails, answer enquiries and ensure secure, stable operation.
4. Hosting & data processors
The website and application are operated by a hosting provider with a data centre in Switzerland. For sending emails we use Swizzonic AG (Switzerland). These providers process data exclusively on our behalf and are contractually bound to confidentiality.
5. Disclosure to third parties
Data is only disclosed insofar as this is necessary to provide the service (e. g. to the data processors named above) or where there is a legal obligation. There is no sale of personal data.
6. Retention
We only retain data for as long as it is necessary for the stated purposes or due to legal obligations. Salons can export their data and have it deleted at any time.
7. Your rights
You have the right to information, correction, deletion and restriction of the processing of your data, as well as the right to data portability. To exercise these rights, contact info@beautyscout.ch.
8. Cookies
The website works without tracking and marketing cookies. Only technically necessary data required for operation is processed.
9. Changes
We may adapt this privacy policy. The version published on this page at the relevant time applies. Last updated: June 2026.